Our Credo
We promise to provide compassionate care while respecting the diversity of everyone by: · Acknowledging customers and being nice · Introducing ourselves and listening to our customers · Treating others as we want to be treated · Treating all customers as unique individuals with unique needs We promise to anticipate the needs of our customers while providing them a safe environment that maintains privacy by: · Maintaining confidentiality · Responding quickly and professionally · Working together as a team We promise to take pride in all we do and be ambassadors for the organization at all times by: · Assuming ownership of customers needs · Taking responsibility for patient complaints · Speaking positively about fellow team members and departments · Keeping our work area neat We promise to present ourselves professionally with a positive attitude and instill confidence in all those we serve by: · Always being honest with our customers and each other · Providing information in a timely manner · Demonstrating appropriate verbal/non-verbal communication · Following the dress code and wearing proper identification · Acknowledging and apologizing when an error in customer service is made
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